Help Center
Terms of Service
Overview
This website is operated by Maoters Furniture Ltd. Throughout the site, the terms “we,” “us,” and “our” refer to Maoters. Maoters provides this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms, you may not access or use the website or services.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have the consent of a parent or guardian for any minor dependents using this site.
You may not use our products for illegal or unauthorized purposes, nor violate any applicable laws, including copyright laws.
Transmitting worms, viruses, or destructive code is strictly prohibited. Any breach of these Terms may result in immediate termination of access to the Service.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transmitted unencrypted and may involve transmissions over various networks. Credit card information is always encrypted.
You may not reproduce, copy, sell, or exploit any portion of the Service without express written permission.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We do not guarantee that information on this site is accurate, complete, or current. Material is for general information only. Any reliance on the content is at your own risk.
Historical information may not reflect current events. We reserve the right to modify content without obligation to update.
Section 4 – Modifications to the Service and Prices
Prices for our products may change without notice.
We may modify, suspend, or discontinue the Service at any time without liability to you or third parties.
Section 5 – Products or Services
Some products may be available exclusively online and in limited quantities. Returns or exchanges are subject to our Refund Policy.
Product colors and images are displayed as accurately as possible; actual appearance may vary by monitor.
We reserve the right to limit sales, quantities, or access to products on a case-by-case basis. All descriptions, pricing, and offers are subject to change without notice.
Note on Furniture: Minor scratches or paint imperfections may occur during packaging or shipping. Repair cream is provided inside drawers for minor touch-ups. If you require perfect, high-end finishes, please consider carefully before purchase, as these small damages are not eligible for return.
Section 6 – Accuracy of Billing and Account Information
We may limit or refuse orders at our discretion. Orders may be restricted per customer, household, or account.
You agree to provide accurate purchase and account information, including email and credit card details, and to update promptly if changes occur.
For details, see our Refund Policy: [Link to Refund Policy]
Section 7 – Optional Tools
We may provide access to third-party tools. These are offered “as is” without warranties or endorsement.
Use of optional tools is at your own risk, and you must review the terms provided by the third-party provider.
Section 8 – Third-Party Links
Our site may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these third-party websites. Any purchase or interaction with third-party sites is at your own risk.
Section 9 – User Comments, Feedback, and Submissions
By sending comments or feedback, you grant Maoters the right to use, edit, publish, and distribute them freely.
Comments must not violate the rights of any third party or contain unlawful, offensive, or malicious content. You are solely responsible for the accuracy of your comments.
Section 10 – Personal Information
Your submission of personal information is governed by our Privacy Policy: [Link to Privacy Policy]
Section 11 – Errors, Inaccuracies, and Omissions
We reserve the right to correct errors or inaccuracies related to product descriptions, pricing, promotions, shipping, or availability. Orders may be updated or cancelled if errors occur.
Section 12 – Prohibited Uses
You may not use the site or its content for:
Illegal activities
Violating intellectual property rights
Harassment, abuse, or discrimination
Uploading viruses or malicious code
Collecting personal data of others without consent
Obscene or immoral purposes
Interfering with site security
Violations may result in termination of service.
Section 13 – Disclaimer of Warranties; Limitation of Liability
The Service and all products are provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or secure service.
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products.
Section 14 – Indemnification
You agree to indemnify and hold harmless Maoters and affiliates from any claims arising from your breach of these Terms or violation of third-party rights.
Section 15 – Severability
If any provision is deemed unlawful or unenforceable, the remaining provisions remain in effect.
Section 16 – Termination
We may terminate your access if you fail to comply with these Terms. Obligations prior to termination remain in effect.
Section 17 – Entire Agreement
These Terms and related policies constitute the entire agreement between you and Maoters. They supersede any prior agreements, written or oral.
Section 18 – Changes to Terms of Service
We may update or replace these Terms at our discretion. Continued use of the website constitutes acceptance of changes.
Contact Us
If you have questions, please contact us:
Email: support@maoters.co.uk
Mobile number: +44 7933008777
Company Name: Maoters Furniture Ltd
Registered Address: Suite 13200, 61 Bridge Street, Kington, Herefordshire, UK, HR5 3DJ
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT, London Time)

+44 7933008777
Monday to Friday, 9:00 AM – 6:00 PM (GMT+0 London)

support@maoters.co.uk
Send Us An Email

+44 7933008777
Monday to Friday, 9:00 AM to 6:00 PM (GMT in winter, BST in summer), London time.

support@maoters.co.uk
Send Us An Email
