Help Center
Pricing and Payment
Thank you for visiting Maoters. This policy is designed to clearly explain the pricing of all products on our website, the fees included, and the payment methods we accept. Please read it carefully before placing an order.
Product Pricing
Pricing Accuracy: We make every effort to ensure the accuracy of all prices on our website. However, occasionally, pricing errors may occur due to system errors. If we discover an error, we reserve the right to cancel any order resulting in the incorrect price and will notify you immediately, offering you the option of a full refund or placing a new order at the correct price.
Price changes
The prices of our products may change from time to time without prior notice due to factors such as raw material costs, exchange rate fluctuations and promotional activities. Price changes will not affect orders that you have successfully paid for and confirmed.
Accepted payment methods
We work with leading global payment service providers to provide you with a secure and convenient payment experience. We accept the following payment methods:
Credit/Debit Cards: including Visa, MasterCard, American Express, etc. Your payment information is processed directly by our payment gateway and we will not store or access your complete card information.
PayPal: You can pay quickly and securely using your PayPal account.
Apple Pay / Google Pay: Provides you with a fast mobile payment experience.
All payment transactions are protected by SSL (Secure Sockets Layer) encryption technology and a rigorous fraud detection system.
Payment process and order confirmation
Placing an Order: When you click the “Place Order” or “Pay Now” button, your order is considered an offer to purchase.
Authorization and Verification: Your payment will be processed and pre-authorized by our payment gateway. In some cases, your bank or card issuer may require additional verification (such as a 3D Secure password) to prevent fraud.
Order Confirmation: Once your payment is successfully pre-authorized and verified, the system will immediately send you an order confirmation email. This email only indicates that we have received your order request and does not constitute our acceptance of the order.
Order Acceptance: Our acceptance of your order and sale of the merchandise at the price you pay occurs when we send you the “Shipping Confirmation Email” containing the dispatch notification. Prior to this, we reserve the right to cancel your order due to lack of stock, pricing errors or other reasons.
Payment Failure: If payment authorization fails, your order will not be processed. Please check that your payment information is correct or try another payment method.
Promotions and discount codes
The use of any promotion or discount code is subject to its specific terms and conditions.
Discount codes are usually valid for a limited time only and may not be valid on all items or combined with other offers.
We reserve the right to cancel orders or revoke discounts in the event of any abuse (such as use of unauthorized third-party discount codes)
Contact Us
If you have any questions regarding payment or your order, please feel free to contact our customer service team at:
Email: support@maoters.co.uk
+1-569-218-1833
GMT/BST 8 am - 11 pm (Winter) / 9 am - 12 pm (Summer)
suppor@maoters.co.uk
Send Us An Email
+1-669-208-1888
EST 10 am - 5.30 pm
supportingcenter@povison.com
Send Us An Email
